Terms of Service

1. The service

Property Tax Appeal provides software-assisted administrative support for reviewing property information, collecting user-supplied facts and documents, organizing appeal materials, facilitating payment, and presenting status information. The exact filing and hearing process depends on the applicable county.

Property Tax Appeal is an independent private service. We are not a government agency, law firm, appraisal firm, tax authority, or substitute for legal, tax, or appraisal advice. Use of the service does not create an attorney-client or fiduciary relationship.

2. Eligibility and authority

You must be at least 18 years old and legally able to enter a contract. You may submit information for a property only if you are an owner or have authorization from the owner. You are responsible for identifying all owners or parties whose consent may be required.

3. Your responsibilities

You must provide accurate, complete, and current information; review materials before signing; keep secure links confidential; respond promptly to requests; and comply with official notices and deadlines.

Public records can be delayed or incorrect. You are responsible for bringing errors to our attention and verifying official assessment, exemption, filing, hearing, and deadline information with the county.

• Do not submit unlawful, misleading, infringing, or malicious material.
• Do not attempt to access another customer’s order or circumvent security controls.
• Retain copies of your source documents and official correspondence.

4. Fees and payment

The appeal preparation service fee is $199. The disclosed county filing fee is $15, for a total checkout amount of $214, unless a different amount is clearly displayed before payment due to a customer-approved change in scope. Payment is processed by a third-party payment provider.

Additional parcels, special services, hearings, expert reports, or county charges are not included unless expressly stated. We will not charge an additional amount without disclosure and authorization.

5. No guaranteed outcome

Assessment reductions, tax savings, hearing dates, evidence acceptance, and county decisions are controlled by third parties. Comparable records and qualification indicators are informational. Property Tax Appeal does not guarantee that an appeal will be accepted, heard, settled, granted, or result in savings.

6. Electronic records and signatures

You consent to transact electronically, use a typed name as an electronic signature where presented, and receive notices and records electronically. You may withdraw consent before signing by discontinuing the transaction and contacting support, but electronic processing may then be unavailable.

7. Availability and changes

We may modify, suspend, or discontinue features to maintain security, comply with law, or improve the service. We do not promise uninterrupted availability. Material changes to these Terms apply prospectively after posting or notice where required.

8. Disclaimers and limitation

To the extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, Property Tax Appeal will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost savings, lost data, or missed third-party deadlines. Property Tax Appeal’s aggregate liability arising from the service will not exceed the amount you paid for the affected order. Some jurisdictions do not permit certain exclusions, so they may not apply to you.

9. Contact

Questions about these Terms or a request to cancel should be sent through the contact page. Include your order reference but do not send payment card numbers or sensitive identity documents by ordinary email.